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VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

Get in Touch with Us

We're here to help you plan your perfect Georgian adventure. Reach out with any questions or inquiries!

    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    What is Tourify?

    Tourify is a travel agency specializing in curated travel packages to Georgia. We offer a variety of packages to suit different budgets and preferences, including accommodation, activities, and transportation.

    How do I book a package?

    You can book a tour directly through our website by selecting your preferred package and filling out the booking form. If you need assistance, our customer support team is available 24/7 to help you with the booking process.

    What is included in the travel packages?

    Our tour packages typically include accommodations, meals, transportation, and guided activities. Specific inclusions vary by package, so please refer to the package details on our website for exact information.

    What is included in the travel packages?

    Yes, Tourify offers customized tour packages to suit your preferences. You can contact us with your specific requirements, and we will tailor an itinerary that matches your interests and needs.

    What is included in the travel packages?

    Our packages include accommodation, transportation, meals, and various activities as detailed in each package description. Specific inclusions may vary by package.

    What is the cancellation policy?

    Up to 30 Days Before Departure: Full refund minus a 5% processing fee.

    29-15 Days Before Departure: 50% refund of the total booking amount.

    14-7 Days Before Departure: 25% refund of the total booking amount.

    Less Than 7 Days Before Departure: No refund.

    Can I change my booking?

    Yes, you can request changes up to 14 days before departure. A change fee of 10% of the total booking amount will apply.

    What happens in case of a force majeure event?

    In events like natural disasters or pandemics, we offer a full refund or the option to reschedule your trip at no additional cost if the event occurs up to 7 days before departure.

    How do I cancel a booking?

    Send an email with your personal details and reservation number to our contact email. You will receive a confirmation within 48 hours.

    Are there any additional fees for refunds?

    For packages under $1000, a $25 administrative fee will apply. For packages $1000 and above, a $50 administrative fee per $1000 refunded will be applied.

    How can I contact customer service?

    You can reach our customer service team through the contact form on our website or by emailing us directly at Info@tourify.agency.

    Do you arrange group travel?

    Yes, we specialize in arranging group travel for various occasions such as family reunions and corporate retreats. Contact us for more details and customized plans.

    How do you select accommodations?

    We select accommodations based on quality, service, and location to ensure they meet both your budget and comfort needs. We also provide options for unique lodgings such as boutique hotels and glamping sites.

    Can I see photos or videos of the accommodations?

    Yes, we provide photos and videos of the accommodations we offer to help you make an informed decision.

    Are there any discounts or special offers?

     We occasionally offer discounts and special promotions. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.

    How do I file a claim if something goes wrong during my trip?

    Contact your travel insurance provider directly to file a claim. Make sure to keep all relevant documentation and receipts to support your claim.