FREQUENTLY ASKED QUESTIONS
Tourify is a travel agency specializing in curated travel packages to Georgia. We offer a variety of packages to suit different budgets and preferences, including accommodation, activities, and transportation.
You can book a tour directly through our website by selecting your preferred package and filling out the booking form. If you need assistance, our customer support team is available 24/7 to help you with the booking process.
Our tour packages typically include accommodations, meals, transportation, and guided activities. Specific inclusions vary by package, so please refer to the package details on our website for exact information.
Yes, Tourify offers customized tour packages to suit your preferences. You can contact us with your specific requirements, and we will tailor an itinerary that matches your interests and needs.
Our packages include accommodation, transportation, meals, and various activities as detailed in each package description. Specific inclusions may vary by package.
Up to 30 Days Before Departure: Full refund minus a 5% processing fee.
29-15 Days Before Departure: 50% refund of the total booking amount.
14-7 Days Before Departure: 25% refund of the total booking amount.
Less Than 7 Days Before Departure: No refund.
Yes, you can request changes up to 14 days before departure. A change fee of 10% of the total booking amount will apply.
In events like natural disasters or pandemics, we offer a full refund or the option to reschedule your trip at no additional cost if the event occurs up to 7 days before departure.
Send an email with your personal details and reservation number to our contact email. You will receive a confirmation within 48 hours.
For packages under $1000, a $25 administrative fee will apply. For packages $1000 and above, a $50 administrative fee per $1000 refunded will be applied.
You can reach our customer service team through the contact form on our website or by emailing us directly at Info@tourify.agency.
Yes, we specialize in arranging group travel for various occasions such as family reunions and corporate retreats. Contact us for more details and customized plans.
We select accommodations based on quality, service, and location to ensure they meet both your budget and comfort needs. We also provide options for unique lodgings such as boutique hotels and glamping sites.
Yes, we provide photos and videos of the accommodations we offer to help you make an informed decision.
We occasionally offer discounts and special promotions. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
Contact your travel insurance provider directly to file a claim. Make sure to keep all relevant documentation and receipts to support your claim.