Cancellation and Refund Policy

Standard Cancellation Policy

  • Up to 30 Days Before Departure: Full refund minus a 5% processing fee.
  • 29-15 Days Before Departure: 50% refund of the total booking amount.
  • 14-7 Days Before Departure: 25% refund of the total booking amount.
  • Less Than 7 Days Before Departure: No refund.

. Changes to Bookings

  • Change Requests: Can be made up to 14 days before departure.
  • Change Fee: A change fee of 10% of the total booking amount will be applied.

. Force Majeure Policy

  • Definition: Events such as natural disasters, pandemics, or political instability that are beyond the control of Tourify.
  • Policy: In such events, Tourify will offer a full refund or the option to reschedule the trip at no additional cost.

. Travel Insurance Requirement

  • Mandatory Insurance: All travelers are required to purchase travel insurance that covers trip cancellations, medical emergencies, and travel delays.
  • Proof of Insurance: Must be provided 30 days before departure.

. Hassle-Free Rescheduling

  • Flexibility Promise: No charge for rescheduling up to 30 days before departure.

How to Cancel a Booking

  1. Cancellation Request: Send an email with personal details and reservation number to our contact email. Info@tourify.agency
  2. Confirmation: Wait for a maximum of 48 hours for cancellation confirmation.

Note: Refunds will include deductions to cover associated costs, such as a $50 administrative fee per $1000 refunded. This ensures transparency and fairness in handling refunds.

Contact Us For any questions or to request changes or cancellations, please contact our customer service team at: Info@ tourify.agency

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