Cancellation and Refund Policy
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Standard Cancellation Policy
- Up to 30 Days Before Departure: Full refund minus a 5% processing fee.
- 29-15 Days Before Departure: 50% refund of the total booking amount.
- 14-7 Days Before Departure: 25% refund of the total booking amount.
- Less Than 7 Days Before Departure: No refund.
. Changes to Bookings
- Change Requests: Can be made up to 14 days before departure.
- Change Fee: A change fee of 10% of the total booking amount will be applied.
. Force Majeure Policy
- Definition: Events such as natural disasters, pandemics, or political instability that are beyond the control of Tourify.
- Policy: In such events, Tourify will offer a full refund or the option to reschedule the trip at no additional cost.
. Travel Insurance Requirement
- Mandatory Insurance: All travelers are required to purchase travel insurance that covers trip cancellations, medical emergencies, and travel delays.
- Proof of Insurance: Must be provided 30 days before departure.
. Hassle-Free Rescheduling
- Flexibility Promise: No charge for rescheduling up to 30 days before departure.
How to Cancel a Booking
- Cancellation Request: Send an email with personal details and reservation number to our contact email. Info@tourify.agency
- Confirmation: Wait for a maximum of 48 hours for cancellation confirmation.
Note: Refunds will include deductions to cover associated costs, such as a $50 administrative fee per $1000 refunded. This ensures transparency and fairness in handling refunds.
Contact Us For any questions or to request changes or cancellations, please contact our customer service team at: Info@ tourify.agency